SHIPPING POLICY

LINNET is committed to providing a smooth and reliable international shopping experience.

Shipping Destinations

LINNET ships to the countries and regions made available during checkout.

Shipping availability may vary depending on the destination and product.

Order Processing

Orders are processed after payment confirmation.

Processing and dispatch estimates are communicated through the relevant product and checkout information.

Orders are shipped within the delivery timeframe communicated at checkout or within the timeframe required by applicable law.

Delivery Times

Delivery estimates depend on the destination, shipping method and carrier.

Estimated delivery information is presented during checkout whenever available.

Delivery estimates are not guaranteed dates unless expressly stated.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

Any available free-shipping promotions will be communicated on our website.

Order Tracking

Once an order has been dispatched, customers will receive a shipping confirmation.

Tracking information will be provided when available.

Please allow time for tracking information to appear in the carrier's system.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT or other charges.

Any applicable charges and payment responsibilities will be disclosed as required by applicable law.

Customers should review the charges displayed at checkout before completing their purchase.

Shipping Delays

Delivery may be affected by customs inspections, weather conditions, carrier disruptions or other circumstances beyond our reasonable control.

If we cannot ship an order within the promised timeframe, we will notify the customer and offer the options required by applicable law, including cancellation and a refund where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

Please contact LINNET as soon as possible if an error is identified.

Address changes cannot be guaranteed once an order has entered processing or shipping.

Lost or Missing Packages

If your package does not arrive within the estimated delivery period, contact our support team through the Contact page.

We will investigate the situation and work toward an appropriate resolution.